Effective Date: 2/20/2025
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-demand periods, processing may take up to 5 business days.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
-
Domestic (USA): 3–7 business days
-
International: 7–21 business days (varies by country and customs)
Order Tracking
Once shipped, you will receive an email with tracking details.
Customs, Duties & Taxes
International orders may be subject to import duties and taxes. These fees are the buyer’s responsibility.
Lost or Delayed Shipments
We are not liable for delays caused by courier services or customs processing. If your order is lost, contact us at info@solaviskin.com so we can assist you.