Effective Date: 9/20/2025
We take pride in the quality of our products and want you to be fully satisfied with your purchase.
Returns
Due to the nature of skincare products, returns are accepted only if the product is damaged, defective, or incorrect upon arrival.
Eligibility for Return:
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Contact us within 7 days of delivery.
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Provide proof of purchase and photo evidence of the issue.
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Product must be unused, unopened, and in its original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, email: info@solaviskin.com
Non-Returnable Items:
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Opened or used products.
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Items purchased from third-party sellers.
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Promotional or clearance items.